Frequently Asked
Questions

Featured

The EasyPay Voucher is a digital cash solution that allows cashbased customers to get their cash online. You can use the 16digit PIN number on your EasyPay Voucher to pay or top up an account/wallet with your chosen partner. EasyPay Voucher has partnered with many online retailers, websites, and apps in the WiFi, Entertainment, Calling, and Gaming industries.

Visit our Partners page to learn more!

You can buy an EasyPay Voucher at your nearest Kazang store (local spaza shops, tuckshops, corner cafes, petrol stations and supermarkets).

Please try typing your PIN in again. You may have made a mistake with one of the numbers when entering it. If it continues to return an error message, you may be selecting the wrong option on your chosen partner website. Please make sure you are selecting “EasyPay Voucher”

Need more help? Contact our support on 087 550 2955 or WhatsApp us on 071 871 2173

EasyPay Voucher or the vendor cannot be held responsible for a lost voucher. A new voucher would have to be purchased.

EasyPay Voucher has partnered with many online retailers, websites, and apps in the WiFi, Entertainment, Calling, and Gaming industries. Visit our Partners

Using my Voucher

EasyPay Voucher has partnered with many online retailers, websites, and apps in the WiFi, Entertainment, Calling, and Gaming industries.
Visit our
Partners page to learn more!

Yes, EasyPay Vouchers are valid for 36months after purchase.

No, EasyPay Vouchers are nonrefundable. Please visit your Partners  page to find out where you can redeem your voucher.

Kazang or the vendor cannot be held responsible for a lost voucher. A new voucher needs to be purchased.

The entire value needs to be used when topping up your account/wallet with an EasyPay Voucher. No partial redemption options are
currently available.

Please contact your chosen partners call centre first to confirm if the value is reflecting on your account. Need more help? Contact our
support on 087 550 2955 or WhatsApp us at 071 871 2173

Please try typing your PIN in again. You may have made a mistake with one of the numbers when entering it. If it continues to return an
error, you may be selecting the wrong option on your chosen partner website. Please make sure you are selecting “
EasyPay Voucher”.

Need more help? Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

Fraud and Scams

Never share your EasyPay Voucher PIN

We will never ask you to pay a fee to get a job or learnership with us

If you need help with your EasyPay Voucher, only ever share your reference or serial number.

Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

Kazang Vendors

1. Select Gaming

2.
Select EasyPay Voucher

3.
Select the correct denomination of EasyPay Voucher

4.
Select the number of vouchers you require and submit.

Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

EasyPay Vouchers are nonrefundable. Please visit your Partners  page to find out where you can redeem your voucher.

EasyPay Voucher has partnered with many online retailers, websites, and apps in the WiFi, Entertainment, Calling, and Gaming industries. Visit our Partners  page to learn more!.

Please do not refund the customer, they will need to contact our support to resolve the query

Contact our support on 087 550 2955 or WhatsApp us at 071 871 2173

EasyPay Vouchers are nonrefundable. Please visit your Partners page to find our where you can redeem it.

Integrations

The EasyPay Voucher is a digital cash solution that allows cash based customers to get their cash online. You can use the 16digit PIN number on your EasyPay Voucher to pay or top up an account/wallet with your
chosen partner.
EasyPay Voucher has partnered with many online retailers, websites, and apps in the Wifi, Entertainment, Calling, and Gaming industries.

Visit our Partners page to learn more! www.easypayvoucher.com/partners.

Please email bizdev@easypayvoucher.com for more info and we will revert with the latest information.

Our documentation is an easytouse RESTful API, Postman Pack, and Test Credentials.

Please email
info@easypayvoucher.co.za for more info and we will revert with the latest information.

You will need to integrate into the EasyPay Voucher at your own cost.

The EasyPay Voucher will support you through the integration process. Luckily our documentation and account management team are there to help guide you.

The EasyPay Voucher has a fully operational Call Centre as well as a business support team/Account Management team to resolve your queries.

EasyPay Voucher can also offer you marketing support with a vast variety of marketing elements.

Yes, a report will be sent out weekly for your previous week’s redemptions.

1. Buy a Voucher Head to your nearest Spaza Shop, Supermarket, or Petrol Station to buy your EasyPay Voucher

2.
Choose your Partner Visit your preferred EasyPay Voucher partner’s website or app

3.
Top Up and Pay Select the EasyPay Voucher deposit option and enter your 16digit PIN to top up your account/wallet

Your funds will be settled weekly

EasyPay Voucher can offer you marketing support with a vast variety of marketing elements and support from our inhouse Field Marketing team.

Please email info@easypayvoucher.co.za for more info and we will revert with the latest information.